1. How do I become a spree member?
   
2. What does my membership connect me to?
   
3. Is this really FREE?
   
4. What is my spree ID and how do I use it to get CASHBACK on my purchases?
5. Do I have to sign-in with my spree ID each time before I shop?
6. What happens if I jump around from site to site, "comparison shopping" before I make a purchase?
7. Why do I earn different CASHBACK percentages at each merchant?
8. Who do I get the CASHBACK from? Spree.com or the Merchant Partner?
9. Can I use a coupon from another Web site and still get CASHBACK?
10. How do I refer other members so I can earn CASHBACK on their purchases?
11. Do I earn CASHBACK when my referral makes a purchase a year from now?
12. How and when do I get paid?
13. Do I have to become a spree member to shop here?
14. As a spree member, how do I shop at spree.com’s marketplace?
15. If I make a purchase in spree.com’s marketplace, who should I contact if I have a question/issue regarding my order?
16. Can I use MSN Passport at spree?
17. Does the Cashback Marketplace guarantee my products, purchases, or Cashback?
18. How do I link my Web site to spree.com so I can earn even more CASHBACK?
19. What do you do with the information I give you?
20. How do I change my account information?
21. What happens if I forget my spree ID and password?
22. Do I earn CASHBACK when I purchase a continuity program where I automatically receive a product or service periodically?
23. Why can't I see the merchant site when I click on the merchant's link?
    

1. How do I become a spree member?
Simply by signing up. It’s absolutely free and takes only a minute with our simple three-step registration process.

2. What does my membership connect me to?
In a word? Rewards. You’ll get CASHBACK on your personal purchases in spree.com’s marketplace, EXTRA CASHBACK on your referral’s -- and their referral’s -- purchases, special discounts, and more!

3. Is this really FREE?
Absolutely! There are no membership fees and no hidden charges. Your spree membership is completely free and you can quit at any time.

4. What is my spree ID and how do I use it to get CASHBACK on my purchases?
Your spree ID is your member name at spree.com and how we identify you. It gives you access to every spree.com member resource, and, by signing-in with it each time before you shop, ensures that you earn CASHBACK for the purchases you make in spree.com’s marketplace. In addition, you will use your spree ID to refer other shoppers to spree.com so that you may earn extra CASHBACK on their purchases as well.

5. Do I have to sign-in with my spree ID each time before I shop?
Yes. This is how we automatically track what you purchase in the spree.com marketplace. By tracking what you purchase, we can calculate and pay you the exact amount of CASHBACK you have earned. If you don’t sign-in with your spree ID before you shop, we’ll have no way of knowing how much CASHBACK you are owed.

6. What happens if I jump around from site to site, "comparison shopping" before I make a purchase?
Most shoppers like to compare prices at different sites. If you do this, you must make sure that you go back to spree.com first before returning to the site that you intend to make your purchase. In many instances, when you leave a site the spree 'session' that was generated to track your CASHBACK is broken. A qualifying CASHBACK link can be maintained only when linking directly from the spree site to the store site, and then on through to the completion of a purchase.

7. Why do I earn different CASHBACK percentages at each merchant?
Because we want to offer you the largest amount of CASHBACK possible from each merchant. Simply put, the CASHBACK amount you earn is based on each merchant’s gross margin. And, as you can imagine, the gross margin on a computer would differ greatly from that of a magazine. So, instead of setting a consistent CASHBACK percentage that would be low, we offer you the most CASHBACK possible from each merchant.

8. Who do I get the CASHBACK from? Spree.com or the Merchant Partner?
All the CASHBACK rewarded to you comes directly from spree.com -- no matter which merchant partner you shop at. See, the merchant pays us a commission for directing our membership base to the merchant's site through special promotions and an ongoing presence on our marketplace. We then convert that commission to CASHBACK and pass that directly onto you, the consumer.

9. Can I use a coupon from another Web site and still get CASHBACK?
Coupons or offers obtained from sites other than spree.com may not qualify for CASHBACK. In those cases, another site gets credit for you; spree.com does not, so Cashback is not earned.

10. How do I refer other members so I can earn CASHBACK on their purchases?
Through word-of-mouth, Web site links, and almost anyway you can think of.

• Word-of-mouth: Just tell your friends and family to enter your spree ID as the person who referred them before they shop or join.
• Web site links: Entice your audience to act instantly by placing links and URLs to spree.com on everything you can think of -- your Web site, email, business cards, and more.
• Other: There are hundreds of ways to tell people about the great benefits of spree.com. You can use fliers, ads, and almost any other way you can think of. Because like the program itself, the methods to refer members are limitless.

11. Do I earn CASHBACK when my referral makes a purchase a year from now?
As long as they joined spree.com using your spree ID, you’re eligible to earn CASHBACK every single time they shop at spree.com’s marketplace -- whether it’s their first purchase or 4,367th. Because unlike other programs that just thank you once for referring customers, we’ll thank you for the rest of your life.

12. How and when do I get paid?
You earn CASHBACK -- a monetary commission -- whenever you or someone your referred makes a purchase in spree.com’s marketplace. At the end of each month, we’ll total all the CASHBACK you’ve earned: U.S. residents will be mailed checks approximately 45 days from the last day of any month that their CASHBACK balance exceeds $25; Non-U.S. residents will receive payment when their balance exceeds $100. See our CASHBACK Guide.

13. Do I have to become a spree member to shop here?
Of course not, but it helps. While anyone can shop and take advantage of the great deals in spree.com’s marketplace, only spree members get CASHBACK on the purchases they make. In addition, only spree members will have complete access to additional discounts and special offers -- so why not join now?

14. As a spree member, how do I shop at spree.com’s marketplace?
It’s as easy as 1-2-3.

1. Sign-in with your spree ID (this must be done each time before you shop spree.com’s marketplace).
2. In spree.com’s marketplace (http://www.spree.com), click on any one of the name-brand merchants you wish to shop at.
3. Shop and checkout just as you would if you went to that merchant directly.

Please note: many spree.com merchant partners accept orders by phone. However, at this time spree.com cannot track phone orders placed at our merchant partner sites. To ensure you earn CASHBACK every time, you must order online via the spree.com Web site.

15. If I make a purchase in spree.com’s marketplace, who should I contact if I have a question/issue regarding my order?
All transactions you make in spree.com’s marketplace take place between you and the merchant -- just as if you went to their site directly to shop. If you have a question or issue regarding your order, you should contact that specific merchant’s customer service department. However, if you have a problem or dispute that cannot be quickly resolved between you and the merchant, we’ll be glad to jump in and help -- working around the clock as your advocate. Just let us know with our online form.

16. Can I use MSN Passport at spree?
No, you may not use MSN Passport while shopping through spree.com.

18. How do I link my Web site to spree.com so I can earn even more CASHBACK?
Simply place “?x=YourSpreeID” after the link (making sure you replace “YourSpreeID” with your actual spree ID, such as “spree”). For example: http://www.spree.com/default.asp?x=spree

19. What do you do with the information I give you?
We use this information to create personalized product recommendations, content, services, and advertising specific to you. All of the profile and rating information stored in our database has been entered solely by you and may be edited or deleted at your discretion by editing your account. For more information, please view our Privacy Policy.

20. How do I change my account information?
You can change your password, address (whether physically or virtually), and any other member information in a snap by visiting your account (located in our member resources). By keeping your member information updated, we can continue to properly inform you of spree.com’s great deals and send your CASHBACK payments to the right address. Note: due to a variety of technical restraints, we are not able to alter your spree ID at anytime.

21. What happens if I forget my ID and password?
We’ll help you remember it. Just fill out our online form and we will send you an e-mail containing the spree ID and password for your account.

22. Do I earn Cashback when I purchase a continuity program where I automatically receive a product or service periodically?
You will receive Cashback for your initial purchase, but not for the subsequent installments.

23. Why am I unable to view merchant sites when I click on their link on the marketplace?
The marketplace uses both pop-up windows and JavaScript technology to provide its shopping functionality. If your PC is configured to block pop-up windows, or has JavaScript disabled, the merchant links will not operate correctly.

Pop-Up Windows

If you click on a merchant, and you stay on the marketplace page, you probably have a pop-up blocker running on your PC. On the marketplace, all merchants appear in pop-up windows, so you need to disable the blocker in order to view merchants. Many blockers have an option to disable pop-up windows for specific sites, so check the directions for your blocker. (Due to the great number of pop-up blocking software products available, we are not able to give specific instructions on disabling your specific blocker.)

Some Internet Service Providers such as Juno and Earthlink have pop-up blockers built in to their functionality. You may need to refer back to your ISP’s directions for disabling it.

AOL Users: If you have problems using the marketplace through AOL, try opening Microsoft Internet Explorer separately as follows:

• Minimize your AOL window, then double-click the Internet Explorer icon on your desktop. (Windows users can also open Internet Explorer by clicking Start in the lower left corner of the screen and selecting Internet Explorer from the Programs menu.)
• Once Internet Explorer opens, type http://www.spree.com in the address window and click Go.

Norton Security Users: If you are using a Norton Security product, it may also perform ad blocking which you can turn off.  Refer to http://www.symantec.com/techsupp/support_options.html for more help.

JavaScript

If you click on a merchant and a new window opens, but is blank, you may need to enable JavaScript in your browser.